Terms of purchase

About ALWAYS PROFESSIONAL GROOMING

The company is based in Billdal. The company's postal address is Lyckekärrsvägen 20.

If you wish to get in touch with us, send an email to [email protected] with your case and your contact details and we will hear from you shortly.

Ordering

When you have completed your order, an order confirmation will be sent to your email address. In the confirmation you will find all information about products, price, billing and delivery address.

If there is an error in the order confirmation, you must immediately contact us via e-mail to [email protected].

Delivery

Our normal delivery times are 1-5 days. ATTENTION! Orders placed on weekends are sent on the following Monday at the earliest.

If delays in delivery should occur (without us notifying you of a longer delivery time), you must contact us at the e-mail address: [email protected].

Prices

All prices in the store are stated in EUR and all prices include 25% VAT.

We reserve the right to price changes caused by price changes from the supplier, misprints in the price list and inaccuracies in prices due to incorrect information and reserve the right to adjust the price.

Right of withdrawal

When purchasing goods on the website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received an item that you have ordered.

5.1 When exercising your right of withdrawal:

You must announce that you regret it. The message must be sent to us [email protected]. In your message, your name, your address, e-mail address, the order number and which goods the return applies to must be clearly stated.

You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice.

You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in their original packaging.

From the refund amount, we reserve the right to deduct an amount corresponding to the reduction in value compared to the original value of the product in the case of a used or damaged product.